Care Certificate
Complete all 16 Care Certificate knowledge units and develop the skills to provide the highest standard of care.
Care Certificate at a glance
- 99-year nationally recognised certificate
- 13 hours and 0 minutes of engaging video training
- Video access for 8 months
- Printable wall certificate
- CPD time credit conformation
- Free weekly video refresher
- Evidence Based Training certificate
Certificate Validation: This course primarily focuses on the theoretical aspects of the Care Certificate. To successfully complete this certification, learners are required to demonstrate their practical skills in a workplace setting and receive validation from a qualified individual. This involves completing our online course and subsequently presenting your certificate and mapping document to your manager, who will coordinate the competency validation process in your workplace.
The certificate holds a lifelong validity, although we strongly recommend annual refresher training to ensure the ongoing maintenance of your competency. Your commitment to staying up-to-date is greatly appreciated.
Our Care Certificate course is designed to equip new employees with the essential knowledge and skills needed to excel in the care sector. Covering all 16 standards and recommendations set out by Health Education England, Skills for Care, and Skills for Health, this programme provides a strong foundation for your career.
Throughout the course, you will work through the knowledge-based units and receive comprehensive, evidence-based learning statements to track your progress. Combined with the final exam, this ensures a thorough understanding of all topics covered.
We provide a training portfolio to document your learning journey during the Care Certificate programme, supporting your ongoing professional development. In addition, delegates receive a tracking document enabling care managers to verify the completion of competency-based units, ensuring all practical requirements are met before the Care Certificate is awarded.
The Care Certificate is a mandatory qualification for anyone entering the care profession. Ideally, it should be completed before starting work and must be achieved within twelve weeks of employment. It is equally suitable for existing staff wishing to refresh or enhance their skills.
Our online course includes an optional local practical module for hands-on skills practice. We can also combine classroom-based and online qualifications to expand knowledge and create bespoke training packages. Where required, we can arrange nationally recognised practical sessions to complement your learning.
We are committed to supporting your training needs in the care sector and offer a range of regulated qualifications that can be integrated seamlessly into your Care Certificate training package.
Care Certificate Recommendations
Health Education England, Skills for Care, and Skills for Health collaboratively put forth several recommendations, which were subsequently approved by the Department of Health Governance Assurance Board:
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Standards Retained with Amendments: The 16 standards are to be retained, albeit with some modifications.
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Completing All 16 Standards: To earn the Care Certificate, individuals will need to successfully complete all 16 standards.
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Priority for New Staff: Employers are encouraged to prioritise the Care Certificate for new staff members who are new to the care sector.
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12-Week Timeframe: The recommended timeframe for full-time individuals to complete the Care Certificate remains at 12 weeks.
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Employer Responsibility for Quality Assurance: Employers will bear the responsibility for ensuring the minimum level of quality assurance for the Care Certificate and the certification process itself.
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Supportive Materials: To facilitate implementation, a variety of materials will be made readily available for employers to freely download and use. These resources are designed to aid in the successful adoption of the Care Certificate.
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Individual Standards as Single Courses: Additionally, we offer each of the 16 standards as individual courses to provide flexibility in learning.
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Replacing Previous Standards: The Care Certificate serves as a replacement for both the Common Induction Standards and the National Minimum Training Standards.
For further information regarding the Care Certificate, please feel free to reach out to Skills for Care.
We encourage companies, organisations, or agencies to get in touch with us to explore group discounts and learn more about onsite training options. Additionally, our system can be utilised to effectively track and monitor the training progress of your staff. Your staff's development is our priority, and we are here to support you in achieving your training goals.
The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.
- Care workers
- Nurses
- Social care
- Health care assistants
- Assistant practitioners
- Care, support workers
- Anyone supporting clinical roles in the NHS where they have direct contact with patients
- Home care workers
- Porters
- Volunteers
- Cooks
- Drivers
This course comes with 15.0 hrs (30.0 class) of CPD, although the time to complete the course online may be less than this. Total course time includes 13 hours and 0 minutes of video training as well as knowledge reviews, final test, remedial help and reviewing downloaded material.
The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.
For the full course curriculum please visit our Care Certificate Training site.
- Standard 1 - Understand Your Role
- Introduction to Standard One - understanding your role
- Your responsibilities and working with your employer
- Rights and responsibilities at work
- Agreed ways of working
- Effective partnership working
- Experience, attitudes and beliefs
- Standard 2 - Your Personal Development
- Your personal development standard introduction
- Working in the care sector
- Developing your knowledge, skills and understanding
- Learning and development
- Receiving feedback
- Supervision, appraisal and objectives
- The care certificate and continuing your learning
- Standard 3 - Duty of Care
- Introduction to the Duty of Care Standard
- Addressing dilemmas within your duty of care
- Duty of care
- Recognising and handling comments, complaints and incidents
- Managing conflict and difficult situations
- How to deal with comments and complaints
- Supporting independence
- Standard 4 - Equality, Diversity Inclusion and Human Rights
- Introduction to the Equality and Diversity Standard
- About equality and diversity
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Explaining equal opportunities
- Diversity
- Inclusion
- Prejudice
- Diversity and discrimination
- Actions to take if you are the victim of discrimination, you and the law
- The Code of Conduct
- Working in a way that reduces the likelihood of discrimination
- Information, advice and support
- Standard 5 - Working in a Person-Centered Way
- Introduction to working in a person-centred way
- Working in partnership with others
- Record keeping in care
- The Care Plan
- Importance of finding out history, preferences, wishes and needs of the individual
- Minimising environmental factors that may cause discomfort
- Person-centred values in practice
- Supporting individuals to minimise pain or discomfort
- Working to promote person-centred values
- Support individuals to plan for their future well-being and fulfilment, including end-of-life care.
- Standard 6 - Communication
- Introduction to The Communication Standard
- Effective communication in the work setting
- Language and other needs in communication
- Verbal and non-verbal communication Skills
- Communication
- Different methods of communication
- Dealing with aggression
- Defusing potentially dangerous situations
- Recognising danger signs
- Standard 7 - Privacy and Dignity
- Introduction to the Privacy and Dignity Standard
- Dignity and respect
- Patient dignity
- Confidentiality in the workplace
- Making choices
- Privacy of information
- Supporting active participation
- Standard 8 - Fluids and Nutrition
- Introduction to the Fluids and Nutrition Standard
- High-risk groups of people for food safety
- Cross-contamination direct and indirect
- Preventing cross-contamination
- The importance of nutrition
- Guidelines for a healthy diet
- Dehydration
- Hydration
- Fluids and hydration
- Nutrition and the elderly
- Diets for people with dementia
- Standard 9 - Awareness of Mental Health and Dementia
- What is dementia
- Classifications of dementia
- Early Diagnosis of dementia and reporting
- Risk factors affecting the chance of developing dementia
- Helping people with Dementia
- Things that can help people with Dementia
- Helping the carer
- Diet, Meals and Dementia
- A healthy body
- Adapting the environment
- Communication and Dementia
- The Safeguarding of Vulnerable Groups Act 2006
- The Human Rights Act 1998
- Discriminatory abuse and the Human Rights Act
- Mental Health Conditions
- MCA assessment criteria
- MCA assessment
- What is the Mental Capacity Act
- Finding more information and support
- Standard 10 - Safeguarding Adults
- Adult safeguarding standard introduction
- What is SOVA
- CQC or The Care Quality Commission
- The Protection from Harassment act 1997
- The Sexual Offences Act 2003
- The Mental Capacity Act 2005
- The Mental Capacity Act and Deprivation of Liberty Safeguards principles
- Facts and information about abuse
- Who is a vulnerable adult
- Vulnerable adults and the risk of harm
- Physical abuse
- Psychological abuse
- Sexual abuse
- Financial Abuse
- Neglect, self-neglect and the act of omission
- Institutional/organisational abuse and discriminatory abuse
- Consent
- Disclosure
- The importance of individualised person-centred care to ensure an individual's safety
- Responding to suspected or disclosed abuse
- Managing risk and multi-agency safeguarding of adults
- Reporting abuse
- Whistleblowing
- How to whistleblow
- Serious case reviews, sources of advice and information
- Standard 11 - Safeguarding Children
- Child protection standard introduction
- Legislation relating to safeguarding children
- The Acts and safeguarding children
- Serious Organised Crime and Police Act 2005
- What is child abuse
- Emotional abuse
- Physical abuse
- Sexual abuse
- Other types of child abuse
- Every child matters
- Children's rights
- Neglect and the act of omission
- Every child matters
- Working with others
- Key supporting information
- What children want from professionals
- Protecting yourself against allegations
- Reporting child abuse
- Standard 12 - Basic Life Support
- Introduction to basic life support
- Fears of first aid
- Asking permission to help
- Calling the EMS
- Chain of Survival
- DRAB and ABCDs
- Initial assessment and recovery position
- Barriers and gloves
- Adult CPR introduction
- Adult CPR
- CPR handover
- Compressions only CPR
- Child CPR
- Child CPR Breakdown
- Infant CPR
- Drowning
- AED Introduction
- Types of AED unit
- Adult choking
- Child choking
- Infant choking
- Standard 13 - Health and Safety
- Introduction to the health and safety standard
- Tasks that require special training
- The importance of health and safety
- What causes accidents
- When an accident happens
- Health and Safety Law
- Employee and employer responsibility
- Workplace and personal security
- The accident triangle
- Why prevention is important
- The 5 stages of risk assessment
- What is a hazard
- Personal Protective Equipment - PPE
- Working Safely and Securely
- Hazardous substances in your workplace
- COSHH regulations
- Employee duties under COSHH
- The Fire Triangle
- Calling the Fire Service
- Evacuating in an emergency
- Care home evacuation
- Good house-keeping
- Electrical hazards
- Managing stress
- Managing stress, depression and anxiety
- The Manual Handling Regulations
- What is manual handling and why is it important
- How and why we lift correctly
- Before we start moving and positioning people
- LOLER and PUWER regulations
- Other relevant acts
- Ability Test
- Independent sit to stand
- Supported sit to stand
- Assisted sit to stand
- Chair to chair transfer
- Assisted walking
- Fall prevention
- The Falling Person
- Assisting the Fallen Person
- Walking frames
- Using a wheelchair
- Medications and health care activities and tasks
- Standard 14 - Handling Information
- Handling Information Standard Induction
- Handling information in health and social care
- Data Protection
- The Information Commissioners Office
- The freedom of Information act
- Data Protection act 1998
- Who holds personal information
- Who has rights and obligations under the data protection act
- Myths and realities of data protection
- Public authorities and freedom of information
- Record Keeping, Management and Individuals rights
- Obligations and duties of Data Controllers, the data protection principles
- Reporting concerns
- Standard 15 - Infection Prevention and Control
- Introduction to infection control
- What are bloodborne pathogens?
- Infection control legislation
- Who is at risk?
- Types of infection
- Skin diseases
- The chain of infection
- First aid infection control
- What are blood born pathogens
- Contaminated Objects
- Contaminated linen
- Cross-infection
- Example of indirect cross-contamination
- How to reduce your risk
- Surface cleaning
- Hazardous disposal procedures
- Hand hygiene policy
- Use of gloves
- Hand washing
- Water-less Hand Gels
- Standard 16 - Awareness of Learning and Disability and Autism
